Label Printing

What is NiceLabel?

NiceLabel is the software we use to print labels — things like barcode and tracking tags.

When you click Print in the SooperWizer portal, NiceLabel receives the request and sends it to the printer. This guide walks you through setting it all up.

Full NiceLabel Manual

If you ever need detailed reference, you can download the full NiceLabel user guide.

---

How Printing Works

Here is what happens behind the scenes when you click Print:

1. You click Print

In the SooperWizer portal — for a whole bundle or a single piece.

2. System prepares the data

It records what needs to be printed and groups the pieces together.

3. NiceLabel prints the label

The data is sent to NiceLabel, which sends it to the printer.

---

Setting Up NiceLabel

Use this section when setting up NiceLabel on a new computer or for a new client.

Before You Start

You will need three things from the shared drive. Download everything before you begin.

Get the files from the shared drive first

The shared drive contains:

• NiceLabel installer
• TSC printer driver installer
• Label and Automation template files (the “NiceLabel” folder)

Open Shared Drive

Setup Overview

There are five steps. Here is a quick look before you dive in:

Step 1 — Install the Printer

Connect your printer and install its driver so Windows recognizes it.

Step 2 — Install NiceLabel

Run the NiceLabel installer and activate it with your license key.

Step 3 — Copy the Label Files

Copy the NiceLabel folder from the shared drive into your Documents folder.

Step 4 — Link Files to Your Printer

Open each label file in NiceLabel and tell it which printer to use.

Step 5 — Start the Automation Jobs

Start the automation jobs so NiceLabel can listen for print requests.

---

Step 1 — Install the Printer

1. Click the Start menu, search for “Printers & Scanners”, and open it.

2. Is your printer already listed?

   • Yes — the driver is already installed. Skip to Step 2.
   • No — continue below.

3. Connect the printer to the computer with a USB cable.

4. Run the printer driver installer from the shared drive and follow the on-screen instructions.

5. Once done, go back to Printers & Scanners and confirm the printer now appears in the list.

---

Step 2 — Install NiceLabel

1. Run the NiceLabel setup file from the shared drive and follow the on-screen instructions.

2. Once installed, open NiceLabel Designer. It will ask you to activate or start a free trial.

3. Click Activate.

4. On the activation screen, click “Offline Activation” at the bottom.

5. Enter your license key and click Activate.

6. NiceLabel is now ready to use.

---

Step 3 — Copy the Label Files

1. Copy the entire “NiceLabel” folder from the shared drive to your Documents folder (usually C:\Users\YourName\Documents).

2. If a “NiceLabel” folder already exists in Documents:

   • Check if the Labels and Solution subfolders are empty.
   • If empty — replace the whole folder.
   • If they contain files — copy only the new files into those existing folders.

---

Step 4 — Link the Label Files to Your Printer

The label files need to know which printer to use. Do this for both label files.

1. Open the Labels folder inside the NiceLabel folder you just copied. You will see two files — one for bundle printing and one for piece printing.

2. Open the first label file in NiceLabel Designer.

3. If a window pops up asking you to select a printer — select your printer and continue.

4. If no window appears — right-click anywhere on the label design area, select Document Properties, then choose your printer from the dropdown at the top.

5. Save the file.

6. Repeat steps 2–5 for the second label file.

---

Step 5 — Start the Automation Jobs

The automation files listen for print requests from the portal and trigger NiceLabel to print. Start them once and they will keep running in the background.

1. Open the Solution folder inside the NiceLabel folder. You will find two automation files — one for bundle printing, one for piece printing.

2. Open the first automation file in NiceLabel Designer.

3. In the top menu, click Configuration → Deploy Configuration.

4. This opens the job in NiceLabel Automation Manager.

5. Click the Start button in the top-right corner.

6. Repeat steps 2–5 for the second automation file.

7. Go to the SooperWizer portal and do a test print to confirm everything is working.

Printing only works from this computer

Labels can only be printed from the computer where NiceLabel is installed.

If you need to print from other devices on the network (other PCs, tablets), the host computer must have a static IP address set up.

---

Optional Printer Settings

These settings let you fine-tune how labels print. They are optional and depend on your printer model. We mainly use the TSC TE200, so the steps below are based on that — most printers work similarly.

Note

Changing these settings will not affect the label layout. The label design is separate from the printer settings, so you can adjust these freely.

Adjust Print Speed and Darkness

Use this if labels are printing too light, too dark, or too slowly.

1. Open a label file in NiceLabel Designer.
2. Right-click on the label design area and select Document Properties.
3. Click the Printer Settings button.
4. Go to the Stocks tab.
5. Adjust the Speed and Darkness sliders as needed.

Tip

If you increase the speed, labels may print lighter. Try increasing the darkness to compensate.

Print Multiple Labels Per Row

Use this if your label stock has two or more labels side by side on each row.

1. Open a label file in NiceLabel Designer.
2. Right-click on the label design area and select Document Properties.
3. Find the Label Count section.
4. Set Horizontal Label Count to match the number of labels across your label stock.

---

Troubleshooting

Find your problem in the list below and follow the steps.

Nothing is printing

The automation jobs are probably stopped. Open NiceLabel Automation Manager and start them.

Red light blinking on printer

The label size in the file does not match the physical label stock in the printer.

Labels printing in wrong position

Label dimensions may be off, or the printer needs to be calibrated.

Paper Jam error

The label dimensions are wrong or the label reel is wobbling inside the printer.

Labels printing blank

The ink ribbon is missing or installed backwards.

---

Nothing is printing

1. Open NiceLabel Automation Manager and check that both jobs (bundle and piece) show as running. If stopped, click Start.
2. Try printing again from the portal.
3. If it still does not print, check the printer for error lights or messages (see sections below).

---

Red light blinking on printer

1. Open the label file in NiceLabel Designer.
2. Check that the width and height of the label match the physical label stock loaded in the printer.
3. Correct the dimensions if needed, save the file, and try printing again.

---

Labels printing in wrong position (misaligned)

1. Open the label file and verify the label dimensions match your label stock.
2. If the dimensions are correct, calibrate the printer using the steps below.

To calibrate a TSC TE200:

1. Turn the printer off.
2. Press and hold the Feed button, then turn the printer on while still holding it.
3. Keep holding until the light blinks red, then release.
4. The printer will feed a few labels and stop. Try printing again.

Other printers: Check the printer manual or search YouTube for calibration instructions for your model.

---

Printer shows “Paper Jam” error

1. Verify that the label dimensions in the label file match the label stock in the printer.
2. Make sure the label reel is not wobbling while printing — adjust the reel holders to keep it steady.
3. Restart the printer and try again.

---

Labels printing blank (nothing on them)

The ink ribbon is either missing or installed the wrong way.

1. Open the printer cover.
2. Check that the ink ribbon is installed. If missing, insert one.
3. If it is installed, flip it to the other side — it is likely in backwards.
4. Close the cover and try printing again.